Job Description

Job Title: Toyota Center Event Staff

(Texas Private Security License Level 2 or higher required!)

Company: BEST Crowd Management

Location: Toyota Center - Houston, TX

Pay: $15/ hr - $17 / hr for Supervisors

Job Type: Part-time


Summary:


Join the dynamic team at BEST Crowd Management as an Event Staff / Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.


Responsibilities:

  • Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
  • Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
  • Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
  • Collaborate with event staff and security personnel to maintain a safe and organized environment.
  • Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
  • Respond promptly and effectively to security incidents or emergencies, following established protocols.
  • Monitor event areas to enforce event rules, regulations, and safety procedures.
  • Handle and resolve attendee complaints or conflicts in a calm and professional manner.
  • Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.


Requirements:

  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Possess excellent communication and interpersonal skills to interact effectively with event attendees.
  • Strong observational and problem-solving skills to identify and address potential security risks or issues.
  • Ability to remain calm and composed in high-pressure situations and handle challenging individuals.
  • Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
  • Physical fitness and stamina to stand, walk, and perform duties for extended periods.
  • Must pass a background check.


Benefits:

  • Enjoy competitive pay based on your experience and qualifications.
  • Gain experience in event management and security.
  • Enhance your skills in communication, problem-solving, and customer service.
  • Network with professionals from various fields, including event management and security.
  • Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.
  • And free parking on event days!


Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees.

We highly appreciate the contributions and perspectives that each individual brings to our team.


License #B20600E

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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